Rowlinson Sienna Canopy Pergola

Do i need to bolt the 3 posts to my patio or just get away with bolting it to the wall?

Dear Julie Thank you for your question. If you are having the posts on your patio and not going into the ground, you would be best to get some post base supports which you can screw into your decking. https://www.gardensite.co.uk/Garden_Structures/Forest_Fencefast_Easyfit_90105mm_Post_Base_Support.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Nathan James Dodd

I love the look of this product but how do I retract or extend the canopy? And how do I take it down for winter storage?

Dear Sharon, Thank you for your question. The canopies are operated on an easy to operate pull-cord pulley system similar to a window blind. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards, Lauren Bilboe

I love this Pegola and Canopy but it is too big for my garden. Is there a smaller version or is it possible to cut it down to size?

Dear Michelle Thank you for your question. Unfortunately the canopy is not available in any other size and I would not suggest re-sizing it yourself. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Nathan James Dodd

What is the actual height of the upright posts (the walk through height)?

Dear Julie Thank you for your question. The uprights are 8ft in length. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Zach Nicholson

As my patio is block paved, how would the posts be secured on this surface?

Dear Jane Thank you for your question. We would advise using post supports, please follow this link to them: www.gardensite.co.uk/Landscaping/Forest_Fencefast_Easyfit_90105mm_Post_Base_Support.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Zach Nicholson

What fixings do I need for this to stand on grass?

Dear Michelle Thank you for your question. If you are planning on placing this item onto grass, we would recommend sinking the posts into the ground or using fencing post spikes. We would recommend the Forest Easy-Fit Fencefast Posts; https://www.gardensite.co.uk/Landscaping/Forest_EasyFit_Fencefast_750x90mm.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Lauren

When closed, does the canopy store closest to the wall or does it fold away to the wooden post end? What is the drop size of the folded canopy?

Dear Pauline Thank you for your question. The canopy closes closest to the wall. The drop size of the canopy when folded is approximately 33cm (13ins). I hope this helps. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Lauren

Can you adjust the height of the posts?

Dear Steph Thank you for your question. We wouldn't recommend modifying this canopy as it could affect the canopy's structural integrity. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Lauren

Your customer service tell me that I can shorten the legs, can you confirm this?

Dear Mike Thank you for your question. After double checking with the manufacturer's technical department, I can confirm that shortening the legs will not be an issue. Although, this would be the only modification that we would advise for customers to carry out, as changing the width or depth would not be viable. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Andy

Can the structure be painted?

Dear Lisa Thank you for your question. Yes, the structure can be painted. We would recommend a suitable outdoor wood paint, such as Cuprinol's Garden Shades range which can be found at all good hardware stores and is available in a wide variety of colours. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards, Andy