As a family-run, independent retailer, we’re proud that our employees, many of whom have worked for the company for a considerable time, possess exceptional 'hands-on' expertise and product knowledge. Whatever your requirement, we have someone with appropriate knowledge built up over many years, only too willing to assist and advise.
Meet the teams behind one of the UK’s largest garden retailers; GardenSite and the people who make us who we are...
Our Customer Care Team
Our core customer care team is behind the scenes of everything gardening from sheds and greenhouses to furniture and barbecues. Ready to guide and support our customers whether it be face-to-face, on the phone, or via email. Every team member has expert knowledge of the products we sell, as well as being able to advise with orders, product, and gardening queries.
Our Aquatics Team
Our dedicated aquatics team is passionate and knowledgeable about everything aquatics and water gardening, from fish and pond plants to water features and pools. Ready to guide and support our customers whether it be face-to-face, on the phone, or via email. Every team member has expert knowledge of the products we sell, as well as being able to advise with an order, product, and aquatic queries.
Marketing & Social
Improving the customer’s experience shopping online by blending digital methods with garden retail, our marketing and social team work behind the scenes adding new products for customers to purchase, enhancing the user experience with information and graphical advances, blogging, vlogging, and spreading the word through advertising and social media.
Accounting & Compliance
Ensuring that all accounting, compliance, health and safety, and data protection laws are followed in order to make sure that all of our staff and all of our customers are protected and treated fairly at all times.
Our Partners
There are five partners at GardenSite, and as a family-run, independent business three are brothers, consisting of chairman Robert with partners Andrew, and David Hall, each with their own expertise within the garden and aquatics niches. Alongside David Coton, our web & IT partner, and Simon Whitehead, our Christmas and show site partner. Combined together, all five have got every area of the garden and buying online securely covered!