Delivery is often free or inclusive for many of our products we sell, however, extra charges or restrictions may apply to certain postcodes. These may include parts of Scotland, The Highlands, Northern Ireland and offshore Isles.

Please also note that delivery is chargeable for most orders under £60.00. For more information, visit the delivery information of each individual product page or, for further details or contact GardenSite directly by telephoning (+44) 0121 355 7701 or emailing [email protected] 

Delivery Times

Estimated delivery times are shown on individual product pages. Please be aware that these are estimations only and are based on our best assumption that the item is in stock. For further details, please contact GardenSite directly by telephoning (+44) 0121 355 7701 or emailing [email protected]

Large Item Deliveries

If you are planning to, or have already made an order with us for a large or bulky item, see our large item delivery information guide which will guide and prepare you for a smooth delivery, considering the bulky nature of the product(s) being delivered.

Order Tracking

You can track your order at any time by using the Online Tracking Order Service, calling the Team on (+44) 0121 355 7701 or by emailing us at [email protected] including your order number.

Delivery Address

When you order there is an option to specify a separate delivery address. We give you the option to deliver to the specified cardholder’s address or to a third-party address.