Delivery Information

View our general delivery information including delivery times, where we deliver to and the ways to track your order with us.

Delivery is Free or Inclusive for many of our products to UK mainland destinations and simply a one off low-cost fee on those suppliers where we have to charge a delivery fee for.

However, please be aware that this is subject to individual suppliers who may have differing interpretations of 'UK mainland' and, thus, additional charges may apply for your postcode. Please also note that delivery is chargeable for most orders under £60.00. For more information, visit the footer of each individual product page or, for further details, contact GardenSite directly by telephoning (+44) 0121 355 7701 or emailing customercare@gardensite.co.uk 

Delivery Times

Estimated delivery times are shown on individual product pages. Please be aware that these are estimations only and are based on our best assumption that the item is in stock. For further details, please contact GardenSite directly by telephoning (+44) 0121 355 7701 or emailing customercare@gardensite.co.uk

Order Tracking

You can track your order at any time by using the Online Tracking Order Service, calling the Team on (+44) 0121 355 7701 or by emailing us at customercare@gardensite.co.uk including your order number.

Delivery address

When you order there is an option to specify a separate delivery address. We give you the option to deliver to the specified cardholder’s address or to a third party address.