Privacy Policy

Your privacy is respected and always an important thing for us to look after. Find out here how we use your data and what type of data we store.

Welcome

This is the privacy policy for GardenSite.co.uk

We believe data protection is a serious issue. The use of information about individuals by businesses is subject to a complex array of data protection laws. The key pieces of data protection for the UK and privacy legislation include:

  • The Data Protection Act 1998;
  • The Privacy and Electronic Communications Regulations 2003;
  • The Freedom of Information Act 2000;
  • Regulation of Investigatory Powers Act 2000;
  • The Human Rights Act 1998.

The Information We Collect

We use a secure server technology to safely hold your sensitive data when you transmit to us. You will provide specific information during your purchase. This information includes:

  • Your name
  • Address
  • Email address
  • Telephone number
  • Payment information

We may record calls from and to our customer service team for accuracy and training. When placing an order through our site your payment details will not be saved. We use SagePay for our payment information.

How We Use Your Information

Product Reviews and Questions & Answers

Around 2 weeks after receiving your product, we may send you an email inviting you to review and rate the product that you purchased.

Please be aware that:

  • Your review may be shared on other company web sites.

  • Once submitted, it usually takes 72 hours for your review, question or answer to appear on the website, providing it adheres to our guidelines.

If you require any further information on this service or wish to have your review removed, please contact our Customer Care team.

We may, in our absolute discretion, accept or reject any product review which may be submitted to us. We may edit any such review for both length and/or content as we see fit. All reviews are submitted on the basis that we may use the review, in any format and for any purpose we see fit and for any marketing or promotional purposes.

Email

We use emails, SMS or Telephone calls to get in touch with you about the progress of your order. You will receive an email with your receipt and customer order number. If you do not wish to receive emails from us please do not include your email address. We will need a contact number for you so we can get in touch about the progress of your order.

Third Party Sites

Our site may include links to other sites which could use a different privacy policy than ours. Please check privacy policies and customer protection on different sites as they may be different.

For Children

Be sure that you ask you parents before submitting any sensitive data about yourself to us.

How to contact us

Please see our contact us page.

Data Protection

Data Protection Act 1998 Registration number ZA200854 

Data Protection Register - Entry Details