Secure Shopping

Security is important to us and we understand it's also important to our customers. Find out more about the measures we take to keep you and your data safe, so that when buying through us you can be assured that you're completely protected along the way.

Our Payment Service Provider is Sage Pay – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay is already a system in place on our website, so we know it’s reliable and safe for our customers.

About Sage Pay

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

They're a division of Sage which is an FTSE 100 business software company and is Europe’s leading payment service provider, sometimes known as a PSP. They process millions of secure payments every year for 40,000+ customers, which includes ourselves.

The company aim is to make sure that transactions are secure, simple and quick too, they don’t want people getting confused or having to wait around, which we can all understand.

David Coton had the opportunity to meet the SagePay team
David Coton (right), Partner at GardenSite had the opportunity to meet the Sage Pay team
to have an in-depth talk about what they do and why those things are important to us and our customers.

Fraud Prevention & Payment Security

Sage Pay uses a range secure methods such as fraud screening and I.P address blocking. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

They use a wide range of secure methods to prevent fraud, which includes fraud screening, I.P. address screening and, if necessary, I.P. address blocking. Once data has been transferred to the Sage Pay system it is secured using internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits, they are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Being PCI DSS compliant is very important, if you sell goods and accept payment by credit card then you must be, and both ourselves, and Sage Pay are. PCI DSS is a set of best practices that includes the requirement to protect data behind firewalls with robust passwords, to encrypt transmission of cardholders’ data, stay up to date with virus protection and to control who sees what.

For more information on the way SagePay works, visit SagePay.co.uk.

Data Protection

We never make your personal details available to any company for marketing purposes, although our representatives may hold your data so that your details and/or order can be processed.

Data Protection Act 1998 Registration Number: ZA200854

Data Protection Register - Entry Details