We are committed to both low prices and a five-star service!
If you find any of the products which we sell available cheaper at another online retailer, we may be able to match or beat the price.
How to Request a Price Match
Simply e-mail us at: [email protected]
Please include your full name and delivery address, the product name and code (from the GardenSite website) and a web link to the alternate retailer's product page.
We will then confirm the price and the stock availability of the item and do our best to match the price and get back to you with our best price.
Example Email Template (copy and paste it for easy emailing!):
I would like to request a price match on the below.
Product: 6x8 Shed Model: SHED6X8
Alternate Retailer: www.alternateretailer.co.uk/6x8shed
My Details -
123 Street Name
Price Match Conditions
To qualify for our price match service, the alternate retailer must:
- offer nationwide home delivery of the same identical product
- have the product available and in stock
- sell the product as brand new and unopened
- not be a 3rd party marketplace website such as Amazon, eBay or GumTree etc
- be located in the UK and sell in GBP currency
For many of our products, delivery is inclusive in the price you see. However, some retailers do not include any applicable delivery charges in their product price but add it as an extra charge during checkout. Don't forget to include any additional delivery charge(s) in the price for us to price match.
7 Days Peace of Mind
Our price-match not only applies to price matching before placing your purchase, but where possible, we'll also try to price match up to 7 days after you've placed an order with us, if you've spotted the same item for sale cheaper elsewhere.
Price Match Commitment
We are committed to low prices and and therefore will do our best to price match where possible. However, our price matching service is not a requirement for us to uphold, and is completed at our own discretion.
If you cancel an existing placed order with us due to us not being able to price match, and the order is bespoke or has already been dispatched, then there may be cancellation and/or return charges as per our terms here.