Fast Free Delivery within Mainland UK
Delivery is usually within 3 - 5 working days to mainland UK areas, but may be slightly longer to Scotland due to the additional delivery distance.
Unfortunately, we can't ship this product range to Northern Ireland, the Republic of Ireland or Offshore Islands.
Vehicles We Use
Items will be delivered via a pallet delivery network, usually completed on larger lorries which can get to most places, typically a 7.5 or 15-ton lorry which is about the size of a dustbin lorry.
Unloading Of Your Delivery
Due to the large bulky nature of this product, delivery will be made to the front of the property to the nearest location, such as on a driveway or front garden. The delivery driver(s) will not unpack or carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable. Goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. Once you are happy and can confirm there is no damage to the delivery, you may be asked to sign for the delivery to confirm that everything is satisfactory. Should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Understanding Timber Products
Timber is an entirely natural product with many variations such as colour and grain that suit different applications. After being harvested, wood can also go through various processes before reaching you, which is why it is important to know what to expect when you are buying a log store, shed or similar garden products. See our full guide on understanding timber here.