Overall Rating 4.6 / 5 Based On 27 Reviews
Delivery 1 / 5
Quality 5 / 5
Price 5 / 5
Planter trellis (Venice)
I am very delighted with this product. It came on time and was easy to assemble and looks very good n the garden. Thank you. Will certainly recommend you to others.
Delivery 5 / 5
Quality 5 / 5
Price 5 / 5
Venice planter
Venice planter was delivered on the date provided and I was informed in advance. Easy to resemble, though it suggests that you need two people to do it but I managed to do it myself (I am a woman) . It came with instructions which is very easy to understand.!
Delivery 4 / 5
Quality 4 / 5
Price 4 / 5
Good quality product, needs two people to put it together!
Good quality product, arrived on time undamaged and complete. Buyers should be aware of the weight of this item as it is very heavy and needs two people to assemble it, preferably in the position in which it will stay as it is to heavy to move easily once assembled!
Delivery 1 / 5
Quality 3 / 5
Price 4 / 5
Poor delivery and missing fixings and instructions
Original delivery failed and I could not contact anyone on the Saturday. Driver left a 20 second message with my child and never rang back and switched his phone off. Second delivery was successful, but there were no fixings, one planter was damaged and no construction/care instructions either. Driver said this is standard for Forest Not impressed overall, and would not buy their products again, simply because of the hassle, lack of customer service and missing fixings which i will now have to buy, if i knew what type I needed that is.
Delivery 5 / 5
Quality 5 / 5
Price 4 / 5
Great product
These look great and were delivered on time, very happy with product.
Delivery 5 / 5
Quality 4 / 5
Price 4 / 5
Venice Planter
There were no screws included and the ends of the wood were very rough, considering the price I think they should have been smooth. Lucky for us I wanted it painted green to match my fencing as there was some sort of bright green stain on some of the wood, so we were able to cover it. Once we got over the fact that we didn't even get the bag of screws so my husband went and got some which were the correct size and put it together, it does look good and it's a really good size. Have marked it down because of the missing screws and green stain.
We Replied:Hi Jenny, Many thanks for your time with writing your review. We are sorry to hear about the missing fixings. If you are still in need of any, please don't hesitate to get back in touch with us and we will happily send out a full replacement set of fixings if still required. In regards to the green colouring, this can sometimes occur in small patches due to the nature of wood and the pressure treatment which the wood receives. The patches can sometimes be an effect of the pressure treatment preservative, but is non-harmful and can be brushed or washed off in most instances. We hope that you have many years of enjoyment from your planter! Kind Regards, Andy.