Overall Rating 4.4 / 5 Based On 26 Reviews
Delivery 4 / 5
Quality 5 / 5
Price 5 / 5
Roller door repair kit
Very good as usual. Customer services team very efficient and friendly in answering a query - and as a Channel Islands order VAT was deducted without a problem.
Delivery 4 / 5
Quality 4 / 5
Price 3 / 5
Greenhouse door roller kit.
Kit as required. Have yet to fit; waiting for a fine and mild day!!
Delivery 4 / 5
Quality 2 / 5
Price 2 / 5
A quick delivery but not sure it was what I expected.
The new door runners arrived and did not seem to be like the old ones and needed new holes to be drilled in the existing door.
Delivery 5 / 5
Quality 5 / 5
Price 5 / 5
Happy with product
Item arrived quickly. Ordered 2 packs and only 1 arrived. Rang firm and the additional pack was posted straight away and apology given . Quality of item good
Delivery 1 / 5
Quality 4 / 5
Price 5 / 5
Door roller replacement
I purchased the door roller replacement kit to enable me to replace a faulty roller. I promptly ordered the kit and 10 days later I was still waiting for it hence my 1 star delivery rating considering the postage was nearly as much as the part ! . However I contacted garden site who assured me that a replacement would be in the post straight away. And true to their word it was with me the next day, superb customer service !
We Replied:Dear Clive, Thank you for your review and I remember your order and sending this out the same day the order came in, on further investigation with the postal service we understand that the label has peeled off, but I am glad you received these now and thank you for your review. Best Regards Keith.
Delivery 5 / 5
Quality 4 / 5
Price 4 / 5
greenhouse replacement part.
Exact replacement item as fitted. The wheels work as expected but can be weak if some garden material gets onto the track. Any resistance on the track could result in the bearings breaking from the assembly. Best advice is to check the track top and bottom and keep clear.