Chris Asked:
Can the Pontec Compact 3000 series be used as a dry pump not submersed in water? Do you have a pre-filter that fits the tube? Is there a plug on the cable?
We Replied:
Dear Chris
Thank you for your question.
Firstly, there is no plug on the cable as per EU regulations and no pre-filter is available for this pump. We would also say that these units are not designed to be run dry mounted as they need the water around them to cool the unit.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system.
Kind regards
Dan Everton
Sunday 10th, May, 2015
Malcolm Macey Asked:
Could you tell me the outlet hose size for the Pondo 1200 pump?
We Replied:
Dear Malcolm
Thank you for your question.
This pump can fit a 12mm pipe.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system.
Kind regards
Dan Everton
Thursday 11th, June, 2015
d hutton Asked:
I recently acquired a small wall fountain that came with a brass tap. Would this pump be sufficient for this sort of fountain piece? What sort of debit would be sufficient to have a nice flow out of the tap? If the tap gets closed would this be a problem for the pump?
We Replied:
Dear Sir / Madam
Thank you for your question.
This pump will be fine for that type of fountain and the tap should not be closed.
Could you please explain what is meant by 'debit' and I'll be happy to advise.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Wednesday 20th, July, 2016
Gwyn Asked:
I have a Kelkay 4552 Mini Spilling Urns feature but the original MZ20250 pump has broken, is this an adequate replacement or can you recommend a replacement?
We Replied:
Dear Gwyn
Thank you for your question.
This would be a little small for the feature, we recommend this one:
https://www.gardensite.co.uk/aquatics/pontec-600-litre-pondocompact-water-feature-pump.htm
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Monday 24th, April, 2017
Kit Asked:
What kind of cable is attached? Is it armoured and suitable to be buried?
We Replied:
Dear Kit
Thank you for your question.
Standard rubberised cable is attached and would need to go into a conduit before burial.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Saturday 22nd, June, 2019
Have a question for this product?
Go ahead and ask us!
We try to reply within a few hours but it may take longer on some questions.