Fast Free Delivery within Mainland England, Wales & Southern Scotland
Standard free delivery applies within Mainland England, Wales & Southern Scotland
Extra charges will apply to Scottish Highlands (including but not limited to KW & IV postcodes) and Northern Ireland. Please contact us today for a personalised quote.
Unfortunately, we are unable to deliver this product range to the Isle of Wight, Isle of Man, Republic of Ireland and any other Offshore Islands.
Delivery will typically be made within 7 - 15 working days but may be extended during busy times of the year. For larger products, the carrier will call and book in a convenient delivery date. For other products, a delivery date will be provided by email from the carrier, which will include a link to allow tracking online.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5-ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Delivery & Installation of Charles Taylor Products
Products are either delivered ready built or will be installed by the delivery team. Any items which require installation will be delivered and set up at the same time. Some smaller products such as benches, seats and chairs may be pre-assembled beforehand and delivered ready built to save time during the delivery of these items to you.
Items can be taken through to a garden by the delivery team as long as there is adequate access. This can be through a property with your permission, via a side or back entry or alternative access point. If no access is available to your required location and if the item will not fit through the designated access point, then delivery will be made to the front of the property at the nearest location. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.