Delivery is normally within 30 working days.
Although, due to the made to measure nature, the delivery may be extended during busy times of the year. If the delivery timeframe of your order is imminent, please call us before ordering so that we can confirm the current lead time.
Made to Measure Orders Over £500.00 will Qualify for Free Delivery within Mainland England and Wales
Orders Under £500.00 are Charged at £20.00 per Made to Measure Order
Delivery to Scotland is inclusive up to and including Glasgow and Edinburgh but not above. Highlands and Islands will incur a separate delivery charge. In some cases we can even deliver outside the mainland e.g. Channel Isles and arrange the VAT element for you. In all instances please contact us today for a personalised quote.
Measurements & Gap Width
Please note that when entering your custom measurements, the "width" which we require is for the total gap width for your gate or fence, it is not the gate/fence width. The gap width is the space between post to post or wall to wall and takes into calculation the necessary space for fittings and fixtures, whereas a gate/fence width is the physical width for the gate/fence only. The measurements which you provide must be for the gap width, to ensure a perfect fit with the addition of fixing brackets.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5 ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable and the goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions the driver will split the package to assist with manoeuvring of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.