Fast Free Delivery within Mainland England, Wales, and Southern Scotland.
Free standard delivery applies to mainland England, Wales, and Southern Scotland delivery locations.
Unfortunately, extra charges will apply for our bespoke non-standard delivery service to central Scotland, Scottish Highlands, and Scottish Islands (as deemed by the delivery carrier). Please see the Delivery Options on the product page for pricing to these locations.
Due to delivery carrier limitations, we are unable to deliver this product range to Northern Ireland, the Republic of Ireland, Isle of Wight/Man/Scilly, or to any other offshore island or country.
Delivery will typically be made within 5 - 10 working days (1 - 2 weeks) but may be extended during busy times of the year. For larger products, the carrier will call and book a convenient delivery date. For other products, a delivery date will be provided by email from the carrier, which will include a link to allow tracking online.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5-ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not carry these items inside your home or back garden. Goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions, the driver will split the package to assist with manoeuvring the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.
How Will My Store Arrive?
Generally, 3ft - 4ft wide stores will be delivered flat-packed on a pallet or via courier, and 5ft - 6ft wide stores can only be delivered flat-packed via a pallet due to their size. Flat-packed stores are simple to assemble at home and come complete with detailed instructions and ready to assemble sections. Unfortunately, where the item is delivered on a pallet, the pallet and packaging are non-returnable (think of the empty pallet as free kindling!).