Delivery within Mainland England, Wales & Southern Scotland*
Our standard, inclusive delivery is to the majority of mainland areas: mainland England, Wales and Southern Scotland*
*Scotland areas are detailed by our delivery carrier as:
Inclusive along the A74(M) and M74 corridor, or the A76 corridor to Kilmarnock and Ayr, (but NOT west of Dumfries), and then onwards up to the Glasgow and Edinburgh area. Continuing up the east coast via Dundee to Aberdeen and then north-west to Inverness, (but NOT northeast of Aberdeen to Fraserburgh and surrounding area). For full details, see our Elite Greenhouse delivery terms.
Extra charges will apply to Scotland areas outside of the inclusive delivery area(s) noted above, Scottish Highlands, Northern Ireland, the Republic of Ireland and any other Offshore Islands. In all instances please contact us today for a personalised quote.
Delivery will typically be made within the below timeframes, depending on the model:
- Greenhouse with Silver Aluminium Frame with Horticultural Glass: 4 - 6 Weeks
- Greenhouse with Aluminium Frame with Toughened Glass: 8 - 10 Weeks
- Greenhouse with Powder Coated Frame (any glass): 16 - 18 Weeks
Bespoke Product Procedure
This product range is made to order on an order-by-order basis, therefore is exempt from our usual cancellation and returns policy. Any cancellations after your order has started production may not be able to be cancelled or may be subject to cancellation charges. Although a very rare occurrence, this does not affect any orders that arrive damaged or faulty, whereby our normal terms on receiving a faulty product will apply.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 15-ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable. Goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions the driver will split the package to assist with manoeuvring of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.
Elite Greenhouse Information
Please Note: Some retailers offer non-genuine copies of Elite greenhouse frames or Elite frames along with non-genuine glazing, bases, powder coating, staging and accessories. When purchasing from GardenSite, you are buying 100% genuine and official Elite products including the frame, glazing and accessories. All painted frames are protectively wrapped; all bases are aluminium; all fittings are stainless steel and only high tensile bolts are used.