Important Covid-19 Update - Wednesday 18th November 2020
Delivery timeframes have been extended to up to 18 weeks.
Fast Free Delivery to the majority of mainland England, Wales & Scotland.
Free delivery applies to the majority of mainland England, Wales and Scotland postcodes. However, extra charges will apply to remote areas as deemed by our delivery carrier, unfortunately, we have no control over these extra charges as these products are delivered via a special delivery team.
Postcodes deemed as a remote area include: AB, IV, KW, TR and will incur an additional delivery charge as per the delivery options on the product page.
Unfortunately, Asgard products can not be delivered to any offshore isles or islands including Isle of Wight/Man, Northern Irelands or the Republic of Ireland.
Delivery will typically be made within 15 - 20 working days but may be extended during busy times of the year. For larger products, the carrier will call and book in a convenient delivery date. For other products, a delivery date will be provided by email from the carrier, which will include a link to allow tracking online.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5-ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable and the goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions the driver will split the package to assist with manoeuvring of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.