Hozelock Bioforce Replacement Quartz Tubes

I need the collar for the glass tube on the new head I have just purchased for my Bioforce 3000

Dear Kathleen Thank you for your question. These collars are sold with the quartz, we do not stock them as a separate item. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

Does the quartz tube, part no. 1527, come with the black collar?

Dear John Thank you for your question. On our website you can choose whether the quartz tube comes with or without the collar, please follow this link: https://www.gardensite.co.uk/Aquatics/Hozelock_Bioforce_Replacement_Quartz_Tubes.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

I need a 1524 quartz tube for a Hozelock Bioforce 9000, do you ship to Canada?

Dear Krys Thank you for your question. From the code given 1524 they are quartz tubes for the Vorton series of uv units, the code for the Bioforce 9000 is 1528 and can be found on the following link: https://www.gardensite.co.uk/Aquatics/Hozelock_Bioforce_Replacement_Quartz_Tubes.htm And there would be an extra charge of around £15.00 to ship this item to your location. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

I have got an older model Hozelock Bioforce (pre 2000). It needs its UV bulb replacing as the water is green and the pump and filter are working fine. The trouble is I don't know how to access it, as my late husband used to see to it. Can you tell me how to access the bulb so that I know the sort of bulb to buy and also how to change it?

Dear Christine Thank you for your question. The bioforce lid should be held down with ether a belt or 5 or so clips, turn the power supply of unclip or unbelt the fastenings and you can remove the head then you should see white tube this may or may not have a screw holding it in place, once this is removed the white part should twist off exposing a glass tube with a black collar this should have a screw in that needs removing, once the glass tube is removed carefully pull the bulb out of the ballast unit for replacement. Link to UV lamps https://www.gardensite.co.uk/Aquatics/Replacement_PLS_Pond_UV_Lamps.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

I have a bioforce 4500 9w, should the glass be sealed into the collar, I'm scared of any water getting in?

Dear Keith Thank you for your question. There should be a rubber seal on the inside of the collar, if not, a replacement can be bought by following this link: https://www.gardensite.co.uk/Aquatics/Small_Bioforce_Replacement_Seals_Kit.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton