Shire Balsam Arbour

Delivery Zones & Surcharges

• Zone 1 Delivery Areas: Inclusive
  Our standard delivery option to zone 1 postcodes, which includes the majority of England. Postcodes include: AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CB, CM, CO, CR, CT, CV, CW, DA, DE, DH, Dl, DN, DY, E, EC, EN, FY, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, L, LE, LN, LS, LU, M, ME, MK, N, NG, NN, NR, NW, OL, OX, PE, PO, RG, RH, RM, S, SE, SG, SK, SL, SM, SN, SO, SP, SS, ST, SW, TF, TN, TS, UB, W, WA, WC, WD, WF, WN, WR, WS, WV and YO.
• Zone 2 Delivery Areas: £69.99 Surcharge
  Our non-standard delivery option to zone 2 postcodes, which include: DD, KA, DG, EH, G, ML, TD, TQ, TR, PL, SA, LL, CF, DT, TA, EX, LD, SY, FK and KY.
• Zone 3 Delivery Areas: £129.99 Surcharge
  Our non-standard delivery option to zone 3 postcodes, which include: PO, AB, PH, PA, IV and KW.

Unfortunately, due to carrier restrictions, we cannot deliver Shire branded products to Scottish Highlands, Offshore Islands, Isles or to the following postcodes; BT, GY, HS, IM, IV, JE and ZE.

Delivery Period
Delivery will typically be made within 5 - 10 working days (excludes weekends) but may be extended during busy times of the year.
The designated carrier will contact you in order to book a delivery date from future available delivery dates. From then on, you will receive a tracking link so that you can follow your delivery online, as well as receive text message updates if a mobile phone number is provided during checkout.

Vehicles We Use
Items are usually delivered on a 3.5-ton lorry via a 3rd party carrier. Should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.

Unloading Of Your Delivery
Due to the large nature of this product, delivery will be made to the front of the property to the nearest location or driveway. We cannot commit to drivers carrying these items inside your home or through to a back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable. Goods can only be maneuvered on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions the driver will split the package to assist with maneuvering of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.