Fast Free Delivery within Mainland England and Wales.
Inclusive delivery and installation are limited to mainland England, Wales and Scotland up to a maximum of 15 miles further North of Glasgow.
Unfortunately, Swallow greenhouses cannot be delivered and installed to areas of Scotland above 15 miles North of Glasgow, Scottish Highlands, Offshore Islands and Isles, Northern Ireland, or the Republic of Ireland.
Delivery will typically be made within 5 - 6 weeks for standard Thermowood, Oiled frames, and Painted greenhouses frames to the majority of locations.
*Note: Some delivery locations such as Scotland, Devon, and Cornwall, as well as Ilfracombe, Exeter and anything West off unfortunately currently have extended delivery timeframes due to the additional distance required for the delivery and for our installation team to travel. This can be up to an additional 6 weeks on top of the standard quoted lead times.
All Swallow greenhouses are crafted to order, so maybe extended during busy times of the year.
Bespoke Product Procedure
This product range is made to order on an order-by-order basis, therefore is exempt from our usual cancellation and returns policy. Any cancellations after your order has started production may not be able to be cancelled or may be subject to cancellation charges. Although a very rare occurrence, this does not affect any orders that arrive damaged or faulty, whereby our normal terms on receiving a faulty product will apply.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5-ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Back garden access is required from the front of the property, as due to the size of the product and the large sections that they are delivered in, the installation/delivery team are unable to carry these items inside your home as the sections are unlikely to pass through standard indoor door sizes. When the item is delivered on a pallet, the pallet and packaging are non-returnable. Goods can only be maneuvered on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. If the installation/delivery team is unable to gain access to the installation area from the front of the property, they may not be able to complete the installation, and a cancellation or rebooking charge may apply.
A suitable, flat, and level base must be prepared prior to the arrangement of delivery and installation - please ensure that this is pre-prepared. The installation team will contact you approx 3 weeks in advance and will request a photo of the proposed installation area before being able to confirm a delivery and installation date. This is to ensure that the area is ready and suitable, ensuring successful installation on the day.