Fast Free Delivery within Mainland England, Wales & Southern Scotland
We offer fast and free delivery of this product within mainland England, Wales and Southern parts of Scotland.
Areas classed as Northern Scotland or Highlands by the courier, as well as Isle of Wight will incur a small delivery surcharge if we're able to deliver the item.
If delivery is available on the product to one of these non-standard areas, you'll see a delivery option on the product page which can be selected at a small extra cost. For larger items, such as shelters and gazebos, unfortunately, we cannot deliver these to areas outside of mainland England, Wales and Southern Scotland due to carrier restrictions. If there is no delivery surcharge option on the product page, then unfortunately we're unable to deliver that specific product to non-standard areas.
Postcodes and areas liable for our delivery surcharge include:
- AB10-AB16, AB21-AB25, AB30-AB37, AB38, AB39, AB41-AB45, AB51-AB56, AB99
- IV1-IV28, IV30-IV36, IV40, IV52-IV54, IV63
- KW1-KW3, KW5-KW14
- PA33, PA38
- PH17-PH26, PH30-PH41, PH49, PH50
- PO30-PO41
Unfortunately, due to courier limitations, we cannot deliver any Zest branded products to any other postcodes not listed, nor to any offshore islands including: IV41-IV49, IV51, IV55-IV56, KA27, KA28, KW15-KW17, PA20, PA41 - PA49, PA60-PA78, PH42-PH44, ZE1-ZE3 (Shetlands), HS1-9, IM1-IM9, IM86, IM99, TR21-TR25, JE, GY1-GY10, as well as to Northern Ireland, or the Republic of Ireland.
Delivery Period
Delivery will typically be made within 3 - 7 working days (+2 extra days for delivery to Scotland due to the extra distance) for most in-stock products.
For larger products, such as gazebos, pavilions, shelters and any other large structures, delivery will typically be made within 10 - 15 working days (+2 extra days for delivery to Scotland due to the extra distance).
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5 ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable and the goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions the driver will split the package to assist with manoeuvring of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.
Assembly
All Zest products are sold as self-assembly unless otherwise stated. Products may require the use of a drill and drill bits to pre-drill the screw holes before construction.
