Elizabeth Asked:
Can the flow be adjusted to allow for a stronger fountain feature?
We Replied:
Dear Elizabeth
Thank you for your question.
The flow can only be reduced. If a stronger fountain is desired you could uss a larger pump, your only restriction is the reservoir where the pump sits, this is very small and usually only accommodates the pump supplied.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Thursday 04th, August, 2016
Judy Asked:
What is the length of cable for the mains?
We Replied:
Dear Judy
Thank you for your question.
There is 10m of electrical cable.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Friday 05th, August, 2016
Judith Foody Asked:
What is the length of flex? Is it possible to have a longer flex, 20 metres? Can the pump be removed over winter so I don't have to look out at a covered fountain?
We Replied:
Dear Judith
Thank you for your question.
You can extend the flex to 20 metres with 3 core cable.
The pump can be removed but that will entail extraction of the whole cable, the reason we suggest covering it in winter is not just for pump protection but also to prevent frost damage to the feature.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Sunday 07th, August, 2016
celia harradine Asked:
How do you get the LED into the rubber stopper of this water feature?
We Replied:
Dear Celia
Thank you for your question.
The rubber stopper does open up to allow the cable to be seated in the gap.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Jack Moore
Wednesday 17th, August, 2016
Greg FULLER Asked:
How many 'litres per hour' is the water pump rated at?
We Replied:
Dear Greg
Thank you for your question.
The pump used for this fountain is 1100 litres per hour.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Lauren
Tuesday 30th, August, 2016
P Spiller Asked:
Should the transformer be plugged into the same box as the pump, it does not seem to have adequate weather protection?
We Replied:
Dear Sir / Madam
Thank you for your question.
The transformer is weatherproof and can be kept outside, they are however unable to be submersed in water but rain and snow are fine.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Tuesday 18th, October, 2016
L Dack Asked:
Are there any clean water treatments recommended for this product?
We Replied:
Dear Sir / Madam
Thank you for your question.
There are a couple of different ones, please follow this link:
https://www.gardensite.co.uk/aquatics/intercel-featurekit-16-tablets.htm
or
https://www.gardensite.co.uk/aquatics/blagdon-feature-algae-control.htm
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Tuesday 09th, May, 2017
pam spiller Asked:
Can i purchase a replacement pump and cable for this fountain?
We Replied:
Dear Pam
Thank you for your question.
This is the replacement we recommend:
https://www.gardensite.co.uk/aquatics/oase-aquarius-universal-1000-pump-neptun-1000.htm
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Thursday 30th, May, 2019
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