Please see our Terms and Pre-Installation Checklist in readiness for Installation of an Eden or Halls branded Greenhouse.
The greenhouse and base erection option is strictly the installation of the purchased greenhouse base, greenhouse frame and glass only. All other items are classed as accessories and if installation of these is required they have a separate installation cost which is per accessory item.
You must have either purchased a steel base, or have purchased a greenhouse with an integral base/base included.
It is the responsibility of the customer to ensure the following:
A level, flat and true concrete or slabbed base must be pre-laid in readiness
When preparing your base please ensure you have checked the correct dimensions. These can be found in your greenhouse instruction manual. If you are preparing your base before your greenhouse has been delivered you can contact customer service to check the size that is right for your model.
If you are building a concrete pad you may wish to consider allowing for drainage.
The area/site where the greenhouse will be located must be free from any obstructions e.g. overhanging branches, power lines, manhole covers etc.
The area should allow the building to be installed providing access to all sides. We recommend a minimum of 2ft clearance.
Ensure you have checked whether planning permission may be required and that all building regulations are adhered to.
Ensure you have pre-checked your garden building at least 72 hours before your installation reporting any problems to the Eden/Halls Installation Customer Service on 01242 676625. This means that you must have checked that the parcels received tally with those listed on the delivery note.
We aim to carry out installations within two weeks of delivery however this may not be possible at all times or in outlying areas.
If an installer is unable to carry out work on day of arrival due to the above terms not being adhered to, you will be liable to pay the installer for any additional costs incurred.
The installer is asked to secure your greenhouse to the concrete/slabbed base. If they are unable to do this for any reason this should be noted on the Installation Sheet that you are asked to sign when they have completed the installation.
The installer is asked to leave the site clean and tidy, but is NOT required to dispose of the packaging.
If you have any other questions or would like general advice please call Customer Service on 01242 676625, option 1.
Suggested Slabbed Base Preparation:
