Delivery is normally within 3-5 working days for smaller items and up to 7 working days for larger items.
Normal items are delivered via general courier service.
Larger items are delivered via pallet delivery and will be delivered to your nearest driveway or curbside. Please be aware that the drivers are unable to unpack or dispose of the pallet so please ensure that you are capable of moving the product to its desired location.
La Hacienda products are dispatched direct from the manufacturer's warehouse straight to your home, this is the simplest and fastest way and ensures that we can offer you this product at the lowest price possible. After placing your order and once your product is ready to be delivered you will be contacted direct by the courier service to book in an appropriate delivery day.
Unless otherwise stated, products are delivered unassembled.
Where We Deliver To and Delivery Pricing
Delivery within Mainland UK is FREE.
Unfortunately, due to courier restrictions La Hacienda products can only be delivered within Mainland UK.
Areas we can't deliver to include: Scotland, Scottish Highlands, Scilly Isles, Offshore Islands, Republic of Ireland and Isle of Man.
Returning A La Hacienda Product
If you've changed your mind about your La Hacienda product you may return it by notifying us within 7 days after delivery.
Any items due to be returned must be unopened and in their original packaging.
Please Note: There may be a collection charge (if you ask us to arrange the return) and admin/restocking fees associated for returning the product.
Damages / Missing Items -
Although we endeavour to ensure that your products are delivered safely and complete, mistakes can happen. In the rare event that anything does, we will do our best to replace any damaged or missing parts as long as you notify us and provide photo evidence within 7 days after delivery.