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Overall Rating 4.7 / 5 Based On 8 Reviews
Delivery 5 / 5
Quality 5 / 5
Price 5 / 5
5 star greenhouse and service
So looooove my new greenhouse - stylish design as well as practical. Has ‘made’ our garden. Advise from Halls Garden Centre prior to me choosing a greenhouse and to questions I had along the way through the delivery and self fitting process was efficient and knowledgable. One small problem was that a wrong size piece of glass was delivered (probably because I had an additional opening window) but was efficiently and effectively corrected due to good customer service from Dan at Halls. All in all I love it soooo much and am busy learning and growing. Thank you
Delivery 5 / 5
Quality 5 / 5
Price 5 / 5
Excellent service from order to completion.
Excellent service - delivery as promised. Delighted with the greenhouse - automatic windows are great. Staging is perfect and as with the greenhouse itself extremely robust. Installed by one of your contract agents who telephoned next day to arrange date. Three days later he arrived in the morning - by late afternoon we had the first of our tomato plants in! He was very polite, friendly and excellent worker. Product and installer very highly recommended. Very happy customer!
Delivery 3 / 5
Quality 5 / 5
Price 4 / 5
Overall, very pleased with my purchase
Now that my greenhouse has been installed I'm very happy with it. After I made my order I thought that the paperwork I received was a little unfriendly (lot's of "you must check this and you must do that" and "the base of the greenhouse must have 2 feet of space all the way it" (mine didn't and it was no problem). I also e mailed the company to request a date for installation and did not get a "thank you for your request, rest assured we will contact you shortly" etc. So, for someone that had just spent £1,300 I felt like I was doing them a favour more than the other way round. Having said that, everything arrived on time and the installation guys were great. Happy now that is up and running.
We Replied:Good day Graham. Thank you for taking the time to post a review. GardenSite works very closely with Halls to try and make the delivery and installation a seamless process but it .can be a potential minefield, particularly where space is concerned, and it is only fair that it is made clear on the paper work. And yes, maybe the phrasing could be little more customer focused. Having said that I am pleased you are happy with the end product and trust it will give you years of service going forwards. Regards Robert Hall
Delivery 5 / 5
Quality 5 / 5
Price 5 / 5
Excellent customer service
Delighted with quality product and efficient service
Delivery 5 / 5
Quality 4 / 5
Price 4 / 5
A Good Experience
Excellent service from start to finish. Chose to have a few options, the automatic vent opener is really useful, and sat back in the sunshine watching the installer assembling it. No complaints from me.
Delivery 5 / 5
Quality 5 / 5
Price 4 / 5
Pleasure to work in
Don't over tighten the bolts at first as you need a little bit of slack when it comes to adding the last elements of the frame. I chose the tough glass version for safety but it also looks better than the overlapping glass you get with ordinary glass. Looks fabulous in green now it's built and a pleasure to work in.
