Delivery Timeframes & Charges
Delivery is normally within 20 working days (4 weeks) to mainland England and Wales areas.
Delivery is normally within 30 working days (6 weeks) to Scotland and Offshore Isles/Islands.
Delivery is normally within 40 working days (8 weeks) to Northern Ireland due to the extra distance and carriage logistics.
Delivery to mainland England, Wales and Scotland locations are inclusive, However, additional delivery to; Scottish Islands, Isle of Man, Isle of Wight, Jersey, Guernsey and Northern Ireland will incur a delivery surcharge due to the additional logistics of sending a greenhouse, and the extra distance required by the delivery carrier. See the “Services: Delivery” option above to view and select the delivery surcharges to these locations.
Unfortunately, we can't ship this product range to the Republic of Ireland.
For larger products, the carrier will call and book in a convenient delivery date. For other products, a delivery date will be provided by email from the carrier, which will include a link to allow tracking online.
Installation services may be available on some greenhouse products and is limited to domestic addresses only (no allotments) within mainland England and Wales, but excludes Scotland, Scottish Highlands, Northern Ireland, and Offshore Islands. Installation is normally completed within 20 - 30 working days (4 - 6 weeks) after the successful delivery of your greenhouse. Please find our Halls Installation Terms and Preparation Checklist here.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5 ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable. Goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions the driver will split the package to assist with manoeuvring of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.