Fast Free Delivery within Mainland England, Wales & Southern Scotland
For smaller items, we may be able to deliver to areas classed as 'Highlands' at a small extra charge. This includes but isn't limited to: AB, IV, KW, PA36, PA38-40, PH17-26, PH30-41.
If Highlands delivery is available on the product, you'll see a delivery option on the product page which can be selected at a small extra cost.
For larger items, unfortunately, we cannot deliver these to areas classed as 'Highlands' due to carrier restrictions. If there is no ‘with Bespoke Scottish Highlands Delivery’ option on the product page, then unfortunately we're unable to deliver that specific product to the ‘Highlands’ areas.
Unfortunately, we cannot deliver any Zest branded products to any other postcodes not listed, nor to any offshore islands including Northern Ireland, the Republic of Ireland, IOW, IOM or any other country.
Delivery Period
Delivery will typically be made within 3 - 5 working days for most in-stock products (+2 extra days for delivery to Scotland due to the extra distance).
For larger products, such as gazebos, pavilions, shelters and any other large structures, delivery will typically be made within 10 - 15 working days (+2 extra days for delivery to Scotland due to the extra distance).
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5 ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable and the goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions the driver will split the package to assist with manoeuvring of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.
Assembly
All Zest products are sold as self-assembly unless otherwise stated. Products may require the use of a drill and drill bits to pre-drill the screw holes before construction.
