Pleased with statue - mix-up over plinth
- Delivery: Four Stars
- Quality: Five Stars
- Price: Four Stars
We are very pleased with the statue - she looks very nice next to our hot tub. There was a slight mis-understanding over the plinth, however. We ordered what was described as a matching plinth, 60cm in height; however, the plinth which arrived was only 30cm high. The smaller size is in fact a better match, so we decided to keep it, with a price adjustment.. Gardensite customer services dealt with our queries over the plinth very efficiently. (However, I note that the incorrect plinth dimensions are still shown on the website.) Statue & plinth arrived well packaged on a pallet. Delivery driver helpfully positioned this near the final position for us. However, we got no warning of the delivery date, so it was lucky we were in at the time.
By Richard , written on Monday 17th, August, 2015.We Replied:
Thank you for your review. Our supplier amended the order for a smaller plinth as they felt it more fitting for the item ordered, we were not aware they did a smaller plinth and have since updated our website to reflect this. Kind Regards David Coton