Customer satisfaction is obviously very important for GardenSite, that's why we encourage reviews of each purchase, commenting on both the product and the buying process. Through this, Nathan James Dodd, our Marketing Manager, can keep in touch with the customer experience, ensuring that it remains market leading.
Successful companies always listen to their customers and, judging by the results of our 2016 Customer Survey, it's reassuring to know that most of them are pleased with what we offer and how easy it is to shop on GardenSite. David Coton reviews the findings of the survey.
David Coton, one of the partners at GardenSite, was recently pleased to nominate Natalie Playford from Grange Fencing for our award that recognises excellent Customer Service.
Nathan James Dodd, Gardensite's Marketing Manager, was one of the speakers at the recent Horticultural Trades Association Marketing Forum that took place at Chesford Grange in Warwickshire.
The Gracechurch Centre has now been a part of Sutton Coldfield Town Centre for forty years and, as part of the celebrations, Garden Site is donating a 10ft x 8ft workshop to a local deserving cause.