David Coton was delighted to recently meet with Frank Honald, President and Owner of Henri Studio USA, who had flown in from Chicago to discuss the opportunity of bringing their products back into the UK next year.
GardenSite partner, David Coton, is pleased to announce that Leanne Arrowsmith from Kelkay is the latest recipient of our Excellent Customer Service Award.
GardenSite always emphasize the value of customer service, it's certainly something that we always strive for, and Leanne's professional attitude is a fine example to follow.
Kelkay are one of the UK's major suppliers of a huge range of decorative aggregates and stone products from patio kits to water features.
Leanne works in their sales department and we rely on her to ensure that orders are fulfilled and any problems that may occur are resolved efficiently.
It has always been a pleasure to deal with the Kelkay sales team and the reason for this award is that we have recently been indebted to Leanne in particular.
Customer queries are an inevitable part of any business need to be sorted out quickly and to everyone's satisfaction.
This is when someone as helpful and knowledgeable as Leanne becomes invaluable, dealing with and sorting out the issue immediately and in a friendly manner.
Antony Harker, Kelkay's Managing Director, acknowledged Leanne's award by saying that 'It's great to hear when an individual has exceeded someone's expectations'
Our award is a well earned appreciation of Leanne's positive approach, skills and enthusiasm which benefit both Kelkay, GardenSite and all our customers.
There's no doubt that television provides gardeners with inspiration, sound advice and good ideas, that's why we're all looking forward to new programmes and the return of old favourites during 2020.
Sustainability and a growing awareness of wildlife are two of the key gardening trends identified by the Royal Horticultural Society for 2020, with gardeners in a position where they can make a substantial impact regarding environmental issues.
Gardening is such a popular activity with interest only increasing over recent years that the magazine rack in your local newsagent or supermarket is packed with publications offering inspiration and practical advice.
Although the days are short and the view from our Garden Centre is dull and overcast, David Coton suggests various jobs that can be done in the garden during the month of January.