GardenSite partner, David Coton, is pleased to announce that Leanne Arrowsmith from Kelkay is the latest recipient of our Excellent Customer Service Award.
GardenSite always emphasize the value of customer service, it's certainly something that we always strive for, and Leanne's professional attitude is a fine example to follow.
Kelkay are one of the UK's major suppliers of a huge range of decorative aggregates and stone products from patio kits to water features.
Leanne works in their sales department and we rely on her to ensure that orders are fulfilled and any problems that may occur are resolved efficiently.
It has always been a pleasure to deal with the Kelkay sales team and the reason for this award is that we have recently been indebted to Leanne in particular.
Customer queries are an inevitable part of any business need to be sorted out quickly and to everyone's satisfaction.
This is when someone as helpful and knowledgeable as Leanne becomes invaluable, dealing with and sorting out the issue immediately and in a friendly manner.
Antony Harker, Kelkay's Managing Director, acknowledged Leanne's award by saying that 'It's great to hear when an individual has exceeded someone's expectations'
Our award is a well earned appreciation of Leanne's positive approach, skills and enthusiasm which benefit both Kelkay, GardenSite and all our customers.
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