GardenSite partner, David Coton, is pleased to announce that Leanne Arrowsmith from Kelkay is the latest recipient of our Excellent Customer Service Award.
GardenSite always emphasize the value of customer service, it's certainly something that we always strive for, and Leanne's professional attitude is a fine example to follow.
Kelkay are one of the UK's major suppliers of a huge range of decorative aggregates and stone products from patio kits to water features.
Leanne works in their sales department and we rely on her to ensure that orders are fulfilled and any problems that may occur are resolved efficiently.
It has always been a pleasure to deal with the Kelkay sales team and the reason for this award is that we have recently been indebted to Leanne in particular.
Customer queries are an inevitable part of any business need to be sorted out quickly and to everyone's satisfaction.
This is when someone as helpful and knowledgeable as Leanne becomes invaluable, dealing with and sorting out the issue immediately and in a friendly manner.
Antony Harker, Kelkay's Managing Director, acknowledged Leanne's award by saying that 'It's great to hear when an individual has exceeded someone's expectations'
Our award is a well earned appreciation of Leanne's positive approach, skills and enthusiasm which benefit both Kelkay, GardenSite and all our customers.
Burbage metal and wooden gates, fencing and railing have recently been added to GardenSite, and last week David Coton took the opportunity to visit their Cannock base.
Written by David Coton.
Published on Friday, 9th of March, 2018.
With gardens becoming smaller, neighbours closer and roads busier, we all suffer from different forms of noise pollution. But, as Andy Taylor reports, Forest have now come up with a new kind of fencing that minimizes this nuisance.
Written by Andrew Taylor.
Published on Monday, 13th of November, 2017.
Grange are introducing several new fence panels and gates in 2017 and Andy Taylor has been looking at these fresh additions to their already impressive collection of timber products.
Written by Andrew Taylor.
Published on Friday, 13th of January, 2017.
The Love Your Garden Team travelled to Durham for their latest project and Nathan James Dodd saw them use another Grange timber product as an integral part of the renovated garden
Written by David Coton.
Published on Wednesday, 3rd of August, 2016.
In order to promote and enhance biodiversity and conservation of our wildlife, there's a selection of habitats and boxes you can purchase that are specifically designed to attract various small animals and insects to your garden. Here we look at some of the products available which also make unusual and very engaging gifts.
Written by Robert Hall.
Published on Monday, 23rd of April, 2018.
With warmer weather and an early Easter, the garden centre is busy at the moment with customers stocking up on summer bedding plants - snapdragons, cornflowers, cosmos, verbena, phlox, petunia, As well as filling planters, hanging baskets and borders with colour that will last all summer, there are always plenty of jobs to do in the garden during April and David Coton has these suggestions.
Written by David Coton.
Published on Thursday, 29th of March, 2018.
Every gardener must have noticed a decline in the bee population over recent years. Intensive farming that demands the use of toxic chemicals, climate change and parasite infestation have all been put forward as potential causes, it's a worrying trend but one that we can all help to reverse.
Written by Martyn Loach.
Published on Thursday, 22nd of March, 2018.
As an excellent alternative to conventional products, Trimetals' storage solutions blend top quality manufacture with contemporary style. Their range has now been extended to include two new maintenance free sheds and Robert Hall has all the details.
Written by Robert Hall.
Published on Monday, 12th of March, 2018.
