GardenSite partner, David Coton, is pleased to announce that Leanne Arrowsmith from Kelkay is the latest recipient of our Excellent Customer Service Award.
GardenSite always emphasize the value of customer service, it's certainly something that we always strive for, and Leanne's professional attitude is a fine example to follow.
Kelkay are one of the UK's major suppliers of a huge range of decorative aggregates and stone products from patio kits to water features.
Leanne works in their sales department and we rely on her to ensure that orders are fulfilled and any problems that may occur are resolved efficiently.
It has always been a pleasure to deal with the Kelkay sales team and the reason for this award is that we have recently been indebted to Leanne in particular.
Customer queries are an inevitable part of any business need to be sorted out quickly and to everyone's satisfaction.
This is when someone as helpful and knowledgeable as Leanne becomes invaluable, dealing with and sorting out the issue immediately and in a friendly manner.
Antony Harker, Kelkay's Managing Director, acknowledged Leanne's award by saying that 'It's great to hear when an individual has exceeded someone's expectations'
Our award is a well earned appreciation of Leanne's positive approach, skills and enthusiasm which benefit both Kelkay, GardenSite and all our customers.
David Coton was delighted to recently meet with Frank Honald, President and Owner of Henri Studio USA, who had flown in from Chicago to discuss the opportunity of bringing their products back into the UK next year.
Written by David Coton.
Published on Friday, 22nd of November, 2019.
GLEE is the garden retail industry's annual show at the NEC in Birmingham. David Coton took the opportunity to visit this year's event to catch up on the news, visit current/potential suppliers and evaluate new products we would like to offer on GardenSite in the coming year.
Written by David Coton.
Published on Thursday, 12th of September, 2019.
Stone Bird Baths and Sundials make handsome features in any garden, as with their other cast stone ornaments they are an interesting mix of traditional and contemporary styles, all finely crafted and expertly designed
Written by David Coton.
Published on Tuesday, 18th of June, 2019.
You can create the spookiest Halloween Party in town with a spine chilling cast of para-normal misfits including ghosts, ghouls, zombies, vampires and many other sinister characters who inhabit the dark side. David Coton tells you how to transform your home and garden into a thoroughly scary experience.
Written by David Coton.
Published on Wednesday, 10th of October, 2018.
It was all change this year for GLEE, the garden retail industry's annual show that is usually held at the NEC in Birmingham. Due to pandemic restrictions, a virtual show took its place with product launches, presentations and awards all happening online.
Written by David Coton.
Published on Wednesday, 23rd of September, 2020.
After quizzing themselves with the question "How can we make better sheds?" Forest Garden have been busy over the last 12 months upgrading and improving their existing shed range so that they now offer higher quality, cost-effective and better designed sheds for every gardener. David Coton visited their factory last week, and here is what he discovered about the relaunched Better Shed range.
Written by David Coton.
Published on Monday, 14th of September, 2020.
Although the growing season is slowly coming to an end, David Coton can suggest quite a few jobs that need to be done over the next few weeks, helping you make the most of what's left of summer and preparing for the arrival of autumn.
Written by David Coton.
Published on Tuesday, 29th of August, 2017.
GardenSite's senior partner Robert Hall explains the actions we're taking in order to beat the challenges surrounding Covid-19 as well as handy information for customers who are still awaiting the delivery of their order during these unprecedented times.
Written by Robert Hall.
Published on Friday, 24th of July, 2020.
