Blagdon Affinity All-In-One 5w UV Clarifier

Is this UV lamp ok for my Affinity Half Hexagonal Pond?

Dear George Thank you for your question. This UV will simply lock into the side of your existing filter unit and help keep the water algae free. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Paul Ilsley

I have an octagonal affinity pond, which UV lamp should I order? I have had the pond for less than two years (two years in August 2016) is the bulb supplied still under warranty?

Dear Jenny Thank you for your question. The bulb you will need is a pls 5 watt, i am sorry to say this part is not covered under the warranty. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Paul Ilsley

I asked about the 5watt UV clarifying bulb being under warranty in a previous email. I note the one on your site now has a 2 year guarantee. Is this a different bulb to the one originally supplied?

Dear Jenny Thank you for your question. The clarifier itself has a 2 year warranty but the bulb does not carry a warranty as these have a limited lifespan of around 6-9 months. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

I have to replace my clear water bulb, can this be done on its own or do I need to replace the entire unit?

Dear Sara Thank you for your question. The Affinity UV unit bulbs can be replaced without needing to change the entire unit please follow this link: https://www.gardensite.co.uk/Aquatics/Easyclear_20003000_Replacement_PLS_Pond_UV_Lamp_5watt_PLS5.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

Can you buy a replacement cover on its own?

Dear Richard Thank you for your question. We are sorry to say the quartz glass is not available as a spare and is only available with the whole unit. You require a 5w bulb and it can be found by following this link: https://www.gardensite.co.uk/aquatics/replacement-pls-pond-uv-lamps.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

Does this clarifier come with a power pack?

Dear Jenny Thank you for your question. This UV unit comes with its own transformer which is hardwired into the cables. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

My UV bulb has blown (brown at bottom of bulb) in my Blagdon 3000. I purchased new bulbs but they don't work, could the blown bulb have damaged the other components in the unit? Will I need to buy a new unit?

Dear Glyn Thank you for your question. If the bulb holder is brown, you will need a complete replacement. Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton

How often does this clarifier need to be replaced?

Dear Dave Thank you for your question. you do not have to replace the whole unit just the bulb every 6-9 months which can be found following this link: https://www.gardensite.co.uk/aquatics/easyclear-20003000-replacement-pls-pond-uv-lamp-5watt-pls5.htm Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system. Kind regards Dan Everton