Delivery Update Due to Covid - Tuesday 16th March 2021
Due to the current Covid climate slowing down delivery carriers, delivery of this range has been extended to 5 - 10 working days.
Fast Free Delivery within Mainland England, Wales & Southern Scotland.
We offer fast, free delivery within mainland England, Wales and southern parts of Scotland. (Delivery to Scotland is inclusive up to and including Glasgow and Edinburgh but not above.)
Mainland and upper Scotland areas (as deemed by the delivery carrier as above Glasgow/Edinburgh) and selected Offshore Isles will incur a separate delivery charge which can be found via the delivery options on the product page above.
Unfortunately, we cannot deliver to Guernsey, Jersey, Northern Ireland or the Republic of Ireland due to carrier restrictions.
Delivery will typically be made within 4 - 5 working days but may be extended during busy times of the year. For larger products, the carrier will call and book in a convenient delivery date.
Vehicles We Use
Items will be delivered on larger lorries which can get to most places it's typically, a 7.5-ton lorry which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery of stone masonry bbq's will be made to the front of the property to the nearest location on a wooden pallet. Our drivers will not carry these items inside your home or back garden. When the item is delivered on a pallet, the pallet and packaging are non-returnable and the goods can only be manoeuvred on a flat and level surface (i.e. not a gravel driveway) by a pallet truck. On some occasions, the driver will split the package to assist with the manoeuvring of the item. Once you are happy, we will ask you to check the condition of the goods and sign for the delivery.
Orders for accessories-only (excludes base extensions) will be delivered via courier service as a small parcel.
Installing a Buschbeck Masonry Stone BBQ
All Buschbeck masonry BBQ's will require setup at home once delivered. Masonry BBQ's are delivered on a wooden pallet in around 8-10 sections for easier lifting, and the entire BBQ when built can weigh approx 400-450kg.
Full instructions and mortar is included with the delivery, allowing you to set up and mortar in place the concrete sections. Two people strong enough to lift heavy components are recommended to complete the setup.
Buschbeck Masonry BBQ Fuel Types
Please check the product description of the Buschbeck model for the fuel type, as some models may differ between charcoal, logs, and/or firewood.