Mrs Sylvia Edwards Asked:
I have recently bought a second hand Bitron 72. I bought two 36watt 4 pin bulbs before using the item, but find that when using the clarifier, the blue light goes off after about an hour. I have tried it with two different pond pumps, the electric fuse does not blow and, if I turn the switch off for a few seconds and then turn it back on, it will again show the blue light. I wonder if you can give me any information as to why this may be happening.
Thank you for your question.
Are the bulbs tight in the unit? Sometimes with the Bitron if the lamps are not properly in place they can switch off. It may also be a faulty ballast but without seeing it, it's hard to say. You're more than welcome to bring it into our store for us to inspect and diagnose the problem. Our address is 211 Chester Road, Sutton Coldfield, B73 5BD.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Monday 28th, April, 2014
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