Delivery to mainland England or Wales is INCLUSIVE and takes approximately 6-8 weeks from ordering.
This excludes Scotland and any Islands, which will occur additional charges, so please contact us.
Cabins are delivered directly to you from the Lugarde factory in Holland in a self-assembly kit form and will be offloaded using a piggy-back forklift truck to the nearest curbside only. The lorry is a large articulated type and so access must be suitable.
In the event of missing or damaged parts then we will endeavour to rectify the problem as soon as possible but in some circumstances we may not be able to do so straight away as parts may have to be sent from Holland. We cannot under any circumstances accept responsibility for delay in installation or any costs incurred by you due to faulty or missing parts as this is outside of our control.
Lugarde will contact you directly to arrange the specific day of delivery. If you are unable to be there when the delivery is scheduled then you must arrange for someone else to be there. Buildings cannot be left without a signature.
Cancellation or alteration charges will apply once the building has been acknowledged by Lugarde (after approx 2 days). A building cannot be cancelled once it has been dispatched. These items are deemed a bespoke product and are manufactured on a one off basis specifically for you.
Lugarde grants a 5-year warranty on manufacturing or construction faults; damage caused by human intervention, animals or natural disasters does not fall under the warranty. Complaints as a result of a poorly laid foundation or faulty assembly, poor maintenance and/or the wrong maintenance materials do not fall under the warranty.
Wood is a unique and natural product and the finish on the boards will vary. Variation will be seen as coarse or fine grain and shades of colour. Such properties are normal in wood and cannot be seen as a defect.