Simon Whitehead is your direct
contact for all the Hillhout range of products.
Contact him now
by e-mail 
or telephone
0121 355 7701

STOP PRESS: from 18th February 2008 onwards ALL Hillhout log cabins ordered from us will be pressure treated at no extra cost.

Access for delivery vehicles must be good and two able bodied people must be made available to assist the driver.Failure to comply with these terms may result in additional charges.

All orders are acknowledged with a receipt of purchase and you will be contacted prior to delivery. These items are supplied direct to you from the manufacturer.
Most stock is held in Holland. Delivery will normally be made within 21-42 working days from receipt of your order although this may be extended at busy periods and during the summer factory shut down.
In the event of missing or damaged parts then we will endeavour to rectify the problem as soon as possible but in some circumstances we may not be able to do so straight away as parts may have to be sent from Holland. We cannot under any circumstances accept responsibility for delay in installation or any costs incurred by you due to faulty or missing parts as this is outside of our control. However we will do our utmost to resolve the issue as soon as possible.
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Please contact us now if delivery time is critical as lead times can vary on individual units on a daily basis.

Any problems relating to the product must be reported within 14 days from receipt of delivery. Any claim being made must be supported by your receipt of purchase. 

*Please note: as these cabins are a bespoke product and are specially imported for you, a 25% deposit will be taken (charged to your card) once the building has been assigned by Hillhout, this will usually take 10-14 days.