Thank you for your excellent service
- Delivery: Five Stars
- Quality: Five Stars
- Price: Five Stars
I just wanted to write to you to thank you for your excellent service. I considered a number of suppliers when I was looking to buy my pond but chose you based on the reviews on TrustPilot. I'm really pleased that I did. I ordered my pond from you but when it was delivered it was clear that it was too small. I contacted you to ask about an exchange and all your staff were excellent. In particular, Raylene was really helpful - she arranged to have the pond collected and explained how to make an additional payment through PayPal. The new pond arrived today and is great. The whole process was really straightforward. I wouldn't hesitate to recommend your company to other people
By Emma Clark , written on Thursday 23rd, October, 2014.