john slack Asked:
Is the supplied liner shaped or just a sheet with gathers in the corners?
We Replied:
Dear John
Thanks for your question.
All our liners are shaped to fit snug into all corners.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system.
Kind regards
Ellie Goodall
Monday 30th, March, 2015
Pat Kent Asked:
Are extra slats available so as to make this product higher and if so is there a deeper liner to accommodate?
We Replied:
Dear Pat
Thank you for your question.
We are sorry to say this is not a service we provide on these ponds. The only way to get a bigger pond would be to go for one of the hexagon shaped pools.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system.
Kind regards
Dan Everton
Saturday 25th, April, 2015
Thomas Asked:
How thick is the wood? Has the pump got guarantee?
We Replied:
Dear Thomas
Thank you for your question.
The wood is 3in x 2in and the pump has a 3 year guarantee.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system.
Kind regards
Ellie Goodall
Friday 12th, June, 2015
Claire Asked:
Does this pond have a base, and could it be relocated later if necessary?
We Replied:
Dear Claire
Thank you for your question.
The pond does not have a base, it is open at the bottom. With regards to moving the item, you can but ensure all water and livestock are removed into a holding tank during re-location.
https://www.gardensite.co.uk/Aquatics/Rectangular_Ponds_and_Round_Fish_HoldingTanks/
Should you wish to contact us further or to place an order, please call us on 0121 355 7701. Thank you for using our online Q&A system.
Kind regards
Zach Nicholson
Tuesday 01st, December, 2015
L.J.Bartram Asked:
We are looking for a pond kit that will fit into a slightly banked area, can some of the wooden slates be removed to accommodate uneven ground or do you have other models / suggestions?
We Replied:
Dear Sir / Madam
Thank you for your question.
Unfortunately we do not have any ponds of this description and the liners are not designed to go on banked areas.
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Monday 30th, May, 2016
Steve Asked:
We want to use a solar fountain with this pond - what one would you recommend?
We Replied:
Dear Steve
Thank you for your question.
Please follow this link to our recommended product:
https://www.gardensite.co.uk/aquatics/pontec-pondosolar-600-control-fountain-pump-set.htm
Should you wish to contact us further or to place an order, please call us on 0121 355 7701.
Thank you for using our online Q&A system.
Kind regards
Dan Everton
Sunday 26th, March, 2017
Justin Asked:
Does this pool have liner inside the wood?
We Replied:
Dear Justin
Thank you for your question.
It is a liner inside the wooden frame.
Thank you for using our online Q&A system.
Kind regards
Lauren
Thursday 25th, June, 2020
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